About company: Poornam is a ISO (9001-2008 and 27001) certified Software Company with a special interest in Linux.We develop custom Linux software and provide Server administration services for Linux/UNIX/windows servers. We have clients all over the world including US, UK,Sweden, Australia, Italy, Middle East, Singapore and Thailand. Currently Poornam has 270+ software engineers and around 30 support staff. Company: Poornam Infovision JOB DESCRIPTION: Interact with the customers through mail, chat or phone Coordinate with the client and the teams Monitor the servers Obtain client feedback Answer marketing, pre-sales and sales calls Forward reboot request to NOC on demand Attend all incoming calls to the company Library Management